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University Computing Support Services

The UCSS main office is currently closed due to COVID-19. If you would like to contact UCSS administrative staff, please send an email to ucss@louisiana.edu.

If you have a technical issue and need assistance, you may contact the IT Service Desk by email at ithelp@louisiana.edu or by phone at 337-482-4357.

The IT Service Desk is currently open during normal business hours.

The IT Service Desk is located on the first floor of Stephens Hall.

 

University Computing Support Services (UCSS) is responsible for the operation of the university's non-business computing resources and services.  For desktop workstations this includes procurement, configuration, delivery, and lifecycle management through the PC Depot. Other managed services include the university's learning management system (Moodle), email system (Office 365/Outlook), and official university web sites.  UCSS also provides IT services including virtual machine rental, file shares, and data center co-location services.  The IT Service Desk provides assistance to users for all technology issues as well as training for university constituents.