Information Technology provides, supports, and enhances computing and networking facilities which serve the academic and administrative needs of the University with emphasis on those which benefit multiple academic disciplines or administrative subunits. More specifically, Information Technology:
- establishes policies and procedures which promote equitable access to computing for campus users and appropriate use of campus technology;
- maintains the Information Technology infrastructure continuity plan;
- responds to the needs and priorities of the administrative and support needs of faculty and student body of the University;
- ensures the integrity and security of the University’s databases;
- evaluates current and future information technology requirements on campus; and
- advises and assists members of the campus community in the use of technology needed to accomplish the University’s mission.
In fulfilling its mission, Information Technology consists of five (5) primary units 1) University Computing Support Services; 2) Enterprise Application Services; 3) Network Services; 4) Security Services; and 5) Project Management Office.
University Computing Support Services (UCSS) is responsible for the operation of the university's non-business computing resources ans services. For desktop workstations this includes procurement, configuration, delivery, and lifecycle management through the PC Depot. Other managed services include the university's learning management system (Moodle, email system (Zimbra), and official university web sties. UCSS also provides IT services including virtual machine rental, file shares, and data center co-location services. The IT Service Desk provides assistance to users for all technology issues as well as training for university constituents.
Enterprise Application Services (EAS) is responsible for the operation of the university's Enterprise Resource Planning (ERP) system, Ellucian Banner, as well as other business-related software and services. Units within EAS are responsible for the operation of the university's student systems, business systems, integration services, database management, business intelligence and reporting services, and other enterprise resources.
Network Services provides the University of Louisiana at Lafayette with four distinctive areas of service.
- Data Networking and Telephones – Network Services
- Compressed Video – Media Services
- Campus Operator Services - Operator Services
- Audio Visual Support - AV Services
It is Network Services' responsibility and goal to strive for the best possible outcome in assisting and providing solutions to communication problems.
Network Services is under the direction of Kent Young. He has served at the University of Louisiana- Lafayette for more than 20 years providing direction and guidance in support of the University's IT needs.
Information Technology Security ensure the confidentiality, integrity, and availability of the University’s information technology resources and data by safeguarding them from compromise, misuse, loss or damage caused intentionally or unintentionally.
Project Management Office is responsible for ensuring that project management principles are applied consistently and effectively across organizational information technology projects. The office will strive to leverage and improve best practice in the management of large information technology projects, increase end-user productivity, reduce project problems and deliver projects in a timely, cost-effective, and controlled manner. The office provides management leadership, communications planning, quality assurance, risk mitigation, issue resolution, budget and project timeline/task tracking and project status reporting in order to ensure that projects are delivered "on budget and on time".
About UL Lafayette
The University of Louisiana at Lafayette is the second largest university in the state, with over 16,500 students. It’s a public institution that awards bachelor’s, master’s and doctoral degrees. It includes diverse offerings from the humanities to scientific research and leads the nation in areas like computer science, biology and nursing. Its student-athletes – Louisiana’s Ragin’ Cajuns – compete in NCAA Division I, the highest level of collegiate competition.